We, at Humtree, www.humtree.shop (the Website and the foundation, severally and collectively
hereinafter referred to as “Humtree”), value your privacy and consider our relationship with you as
invaluable and strive to respect and safeguard your right to privacy. We shall protect the personal/sensitive
information provided by you. We shall not disclose the same to anyone unless it is required by law, directed
by you, or necessary to deliver our services to you or on your behalf.
From time to time, we may change this Policy or parts thereof and notify you of the changes by posting the
new Privacy Policy on the website.
You acknowledge that you have read, understood and agreed to our Privacy Policy. By reading this Privacy
Policy, you expressly consent to our use, processing, retention, and disclosure of your Personal Information
(hereinafter defined) in accordance and compliance with this Privacy Policy, applicable local laws, and the
EU General Data Protection Regulation (“GDPR”). The GDPR provisions apply to citizens and companies of
the European Union member states and to the companies, data controllers, and data processors outside of
the European Union that collect, process, and monitor information of citizens of the European Union
member states. We reserve the right to deny access to our site if you disagree with our Privacy Policy.
What do we collect?
This Privacy Policy describes Humtree’s treatment of personally identifiable information that Humtree
collects when the user is on our website or when data is collected from project beneficiaries.
Website Related:
The website does not collect any unique information about the User (such as User’s name, email address,
age, etc.) unless the User specifically and knowingly provides such information on the Website. We collect
your personal information to improve our services to you and keep you updated about new information
that may interest you.
Physical Data Collected:
The following principles guide our physical data collection policy
- Personal data of the beneficiaries comprising social, economic and agricultural data is collected
only for the specific purpose of profiling our beneficiaries and ascertaining the impact of the
programme on the beneficiaries. - The data collected is restricted to what is adequate, relevant and necessary for the purpose for
which it is collected, i.e., for preparation of training, baseline and end-line reports, case studies and
research studies. - The data is collected and processed lawfully and in a manner that ensures its security, integrity
and confidentiality. - Before the data collection, the data’s end use is communicated, and their consent for the
exclusive use of the data is obtained. The beneficiaries are thus allowed to exercise their rights in
relation to the use of their personal data. - While obtaining the beneficiaries’ consent, it is certified that their personal data will be viewed
and processed exclusively by Humtree. The same will not be shared with a third party except in an
aggregated form in study reports without disclosing individual data. - Data/Information is provided at the free will of the beneficiaries, and no coercion is used for
obtaining the data, nor is the beneficiary penalised or discriminated against in any form for not
being willing to share data/information.
Please be aware that Humtre will release specific personal information about the User if required to do so
in the following circumstances: - to comply with any valid legal process such as a search warrant, statute, court order, or
- if any of the User’s actions on our website violate the Terms of Service or any of our guidelines
for specific services, donations, etc., or - to protect or defend our legal rights or property, the website, or our Users; or
- to investigate, prevent, or take action regarding illegal activities, suspected fraud, and situations
involving potential threats to the security and integrity of Humtree’s website/offerings.
Pre-registration – You can access certain sections and features of the website without registering or
disclosing personal information. As a visitor to the website, remember that your web browser or computer
makes anonymous visitor data available to us in the form of HTTP cookies. To avail of some of our services
or make donations available through our website, you will need to sign up and provide elaborate details.
Registration – To avail the functionality of our services, to make donations to our Humtree Humtribe and
towards its missions, and/or to volunteer with our non-profit Humtribe, you may be asked to register for an
account with the website / / register for our newsletter. This involves creating a username and password
(collectively, “Login Credentials”) and disclosing to us sensitive information that can identify you personally,
including, but not limited to, your email address, correspondence address, and financial information such
as your bank account or other payment instrument details (collectively, “Personal Information”).
We may also ask for additional Personal Information occasionally to meet new regulatory requirements or
provide you with other benefits of our services. As always, the information we seek will only be for the
purpose stated & in accordance with regulatory compliance. We use this information to contact you and
undertake activities you have authorised us to do.
Collection and Use of Personal Information from Website
This Privacy Policy explains how the Website collects personal and non-personal data and information,
classified as mandatory or voluntary and uses, discloses and protects such information through the
Website. Personal Information for this Privacy Policy shall include, but not be limited to, information
regarding your name, address, telephone number, date of birth, gender, e-mail address, etc. (“Personal
Information / Personal Data”). You may be required to provide us with your Personal Information while using
the Website, for instance, at the time of creating a User ID or providing financial information while making
an online donation, at the time of communicating with the Website’s customer service by phone, email or
otherwise, at the time of providing reviews of the content available on the Website, all however only with
your express consent each time. The Website collects only such Personal Information that it believes to be
relevant and necessary to understand better your needs and/or to notify you of any updated information
and activities that may interest you and/or to support your relationship with the Website and/or to prevent
fraud and unlawful use.
How we use your Personal Information / Personal Data from the Website
The Personal Data that the Website collects may be processed and used for the purposes of operating our
Website, managing, and operating the Humtree providing our services, and for invoicing, and donation
processing, ensuring the security of our Website and services, maintaining back-ups of our
vendors/purchasers/donors’ databases and communicating with you.
We may collect and process data about your use of our Website and services (“Usage Data”). The Usage
Data may include your IP address, geographical location, browser type and version, operating system,
referral source, length of visit, page views and Website navigation paths, as well as information about the
timing, frequency and pattern of your service use. The source of the Usage Data is our analytics tracking
system. This Usage Data may be processed for the purposes of analysing the use of the website and
services. We use third-party platforms for processing donations, maintaining track records of
donors/vendors etc. Under such circumstances, we may be required to share the Personal Information you
gave with third parties to add value and improve the data quality. We shall take all reasonable steps to
ensure that the confidentiality of your Personal Information is maintained by imposing strict confidentiality
standards on all third parties. In all circumstances, we shall ensure that the strict confidentiality agreement
protects your Personal Information. We shall not allow third parties to retain your Personal Information
longer than warranted by the nature of services rendered.
We would also impart your Personal Information wherever it is required to be disclosed under law to any
governmental agency or regulatory bodies. We may share aggregated information that may include
Personal Information with third parties for analysis, demographic profiling, surveys, and other purposes
having legitimate interests.
We may collect and process information relating to transactions, including making donations for various
categories made available on our website, through our website (“transaction data”). The transaction data
may include your contact details, your mode of payment details and the transaction details. The transaction
data may be processed to process donations and invoicing and keep proper records of those transactions
based on our legitimate interests, namely the proper administration of our Website and Humtree and
communications with users.
We may collect and process information in or relating to any communication you send us (“correspondence
data”). The correspondence data may include the communication content, such as your donation queries,
product-related queries, farmers-related queries, queries related to Humtree, and metadata associated
with the communication. Our Website will generate the metadata associated with communications using
the Website contact forms. The correspondence data may be processed for the purposes of
communicating with you and record-keeping basis of our legitimate interests, namely the proper
administration of our Website and business and communications with users.
We may also process your Personal Data or any part or item thereof identified in this Privacy Policy, where
necessary for the establishment, exercise, or defense of legal claims or enforcement of rights, whether in
court proceedings or an administrative or out-of-court procedure or for compliance with a legal obligation
to which we are subject. The legal basis for this processing is our legitimate interests, namely the
protection and assertion of our legal rights, your legal and fundamental rights and the legal rights of others.
Please do not supply us with any other person’s personal data unless we prompt you to do so.
Safeguard/s to protect your Personal Information on our Website
Our Website has stringent security measures to protect against the loss, misuse, and alteration of the
Personal Information under our control. We have implemented several steps to ensure security and data
protection. We provide that the Personal Information you give us on the Website is placed in the secured
portion of our website. We use the most advanced encryption technology, Secure Socket Layer (SSL), to
ensure that the information transmitted between you and us across the Internet is safe and cannot be
accessed by any outsider. SSL has been universally accepted worldwide for authenticated and encrypted
communication between clients and servers. Once your information is in our possession, we adhere to
strict security guidelines, protecting it against unauthorised access and data breaches. In the event of a
Personal Data breach, we have strict guidelines and measures to notify the designated supervisory
authority to ensure minimised risks to the users’ rights. We also inform the User / you of the Personal Data
breach without delay. Further, we have adopted the Danamojo payment processing system for online
donations, which is secured and fully compliant with PCI DSS version 3.2. The third-party payment
aggregator may collect your Personal Information for processing payments, and therefore, we advise that
you read their privacy policies made available on their website. We do not collect or store any bank
account details of our donors on our Website or anywhere else. You can also send us an e-mail at
hello@humtree.shop, and we shall ensure that your information is updated and protected from misuse or
unauthorised revelation.
Data retention / Back – up of Website
We retain your Personal Data only for as long as necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the
appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the
Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the
purposes for which we process your Personal Data and whether we can achieve those purposes through
other means, and the applicable legal requirements.
Your Rights
Your principal rights under data protection law are:
i. THE RIGHT TO ACCESS:
You have the right to view, amend, access, or delete the Personal Information that We / Website hold about
you. To request access, please e-mail at hello@humtree.shop
ii. THE RIGHT TO RECTIFICATION:
If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or
complete it at any time via e-mail at hello@humtree.shop
iii. THE RIGHT TO ERASURE: - You may request the deletion of any Personal Information we hold on you at any time. To request the
deletion of your Personal Information, contact hello@humtree.shop using the e-mail address we hold for
you or otherwise prove your identity. - Be aware that requesting deletion, unlike unsubscribing from specific e-mails, is total and irreversible.
We will also lose a record of you having ever been on our systems, including any previous instructions you
have given us opting out of specific email types. - In some circumstances, you can erasure your Personal Data without delay. Those circumstances include:
the Personal Data are no longer necessary in relation to the purposes for which they were collected or
otherwise processed; you withdraw consent to consent-based processing; you object to the processing
under specific rules of applicable data protection law; the processing is for direct marketing purposes; and
the Personal Data has been unlawfully processed. However, there are exclusions of the right to erasure.
The general exclusions include where processing is necessary: for exercising the right of freedom of
expression and information; compliance with a legal obligation; or the establishment, exercise or defense
of legal claims.
iv. THE RIGHT TO RESTRICT PROCESSING:
In some circumstances, you have the right to restrict the processing of your Personal Data. Those
circumstances are: you contest the accuracy of the Personal Data; processing is unlawful, but you oppose
erasure; we no longer need the Personal Data for our processing, but you require Personal Data for the
establishment, exercise or defense of legal claims; and you have objected to processing, pending the
verification of that objection. Where processing has been restricted on this basis, we may continue to store
your Personal Data. However, we will only otherwise process it: with your consent; for the establishment,
exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or
reasons of substantial public interest.
v. THE RIGHT TO OBJECT TO PROCESSING: - You have the right to object to our processing of your Personal Data on grounds relating to your
particular situation, but only to the extent that the legal basis for the processing is that the processing is
necessary for: the performance of a task carried out in the public interest or the exercise of any official
authority vested in us; or the purposes of the legitimate interests pursued by a third party or by us. If you
make such an objection, we will cease to process the Personal Information unless we can demonstrate
compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the
processing is for the establishment, exercise or defense of legal claims. - You have the right to object to our processing of your Personal Data for direct marketing purposes
(including profiling for direct marketing purposes). If you make such an objection, we will cease to process
your Personal Data for this purpose. - You have the right to object to our processing of your Personal Data for scientific or historical research
purposes or statistical purposes on grounds relating to your particular situation unless the processing is
necessary for performing a task for the public interest.
vi. THE RIGHT TO DATA PORTABILITY:
To the extent that the legal basis for our processing of your Personal Data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are a party or to take
steps at your request before agreeing, and such processing is carried out by automated means, you have
the right to receive your Personal Data from us in a structured, commonly used and machine-readable
format. To request a copy of the Personal Information we hold on you, please e-mail at hello@humtree.shop
vii. THE RIGHT TO COMPLAIN TO A SUPERVISORY AUTHORITY:
Suppose that our processing of your personal information infringes data protection laws. In that case, you
have a legal right to complain to a local supervisory authority responsible for data protection. You may do
so in the EU member state of your habitual residence, your place of work or the place of the alleged
infringement.
viii. THE RIGHT TO WITHDRAW CONSENT:
To the extent that the legal basis for our processing of your Personal Information is consent, you have the
right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before
the withdrawal.
You may exercise any of your rights in relation to your personal data by emailing us at hello@humtree.shop
- Your Consent
You acknowledge that by using this Website and by providing your Personal Information, you consent to
the collection and use of the Personal Information that you disclose on the Website in accordance with this
Privacy Policy. - Cookies
You understand that a cookie is a small piece of data sent to your web browser from a web server and
eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and
is not linked to the Personal Information. You may choose to decline/ disable cookies; however, the same
may significantly impact your experience of the Website and make parts of the Website non-functional or
inaccessible. We recommend that you leave cookies turned on. - Links to Other Sites
You agree and understand that the Website may contain links to other websites (“Linked Sites”) on the
Website which are operated by third parties and are not controlled by, affiliated to, or associated with us
unless expressly specified on the Website. We are, therefore, not responsible for any form of transmission
or transfer whatsoever received by you from any Linked Site. Accordingly, Website or we do not make any
representations concerning the privacy practices or policies of such Linked Sites or terms of use, nor do we
control or guarantee the accuracy, integrity, or quality of the content available on such websites. - Our details
This website is owned and operated by Humtree. Our principal place of business is at 1 Old Court House
Corner Tobacco House, Room 503, 5th Floo, Kolkata 700001. You can contact us: - Use our website contact form
- by e-mail at hello@humtree.shop
Policy updates
We reserve the right to change or update this privacy policy at any time without notice of such
update/change to any persons/ entity. Such changes shall be effective immediately upon posting on the
Website. You understand and agree to be solely responsible for keeping yourself updated with this Privacy
Policy